The Customer Catalyst

The Customer Catalyst is available at all good bookstores, online and in retail outlets. We hope you like the book!

Please don’t forget to submit a review online and tell your friends and colleagues. Over time, we’ll feature some of the reviews here.

“I’m proud and privileged to play a very small part in Chris and Daniel’s bold vision for not just a book but a C‑change to help organisations become customer-led in everything they do to drive sustainable growth.” – Dan Steinman, COO and GM EMEA, Gainsight