The Customer Catalyst – Welcome to the Customer Economy

Welcome to the Customer Economy

Are you ready for the C‑change?

The digital revolution has transformed business, putting power in the hands of customers. The Customer Catalyst is helping leaders to drive sustainable business growth. It provides a model to embark on a customer-centric transformation –the C‑change growth engine.

2021 Conference
The Customer Catalyst Conference 2021 17th-18th November online

How do you drive growth in the Customer Economy?
Hear how leaders in these great companies are creating a C-Change in exclusive presentations with live Q&A.
Book your free place

Conference powered by platinum sponsor
“The Customer Catalyst Conference hosted a fabulous set of senior leaders discussing cutting-edge themes and topics related to customer-led growth. It was a privilege to join the panel and share experiences cross-industry and sector. Would recommend!”
Amelia Mansell, Director Customer Experience, Virgin Media, Customer Catalyst Conference antendee
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Buy the Book

“I’m proud and privileged to play a very small part in Chris and Daniel’s bold vision for not just a book but a C‐change to help organisations become customer‐led in everything they do to drive sustainable growth.” – Dan Steinman, COO and GM EMEA, Gainsight

The Customer Catalyst is available at all good bookstores, online and in retail outlets. We hope you like the book! Please don’t forget to submit a review online and tell your friends and colleagues.

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Welcome to the Customer Economy

Are you ready for the C‑change?

The Customer Catalyst Conference 2021 17th-18th November online

Buy the Book