Nick Chong - Zoom
Head of Global Support & Services | Zoom
Nick Chong

Nick is responsible for Zoom’s global customer support and services organization. Prior to that he was Zoom’s Head of Global Services, responsible for global professional services and Zoom Rooms evangelism, and Head of Product Marketing. Nick has an extensive background in technology, market development, product strategy, and pursuit of customer satisfaction.

Prior to Zoom, Nick was the founder of the first Emerging Technology business unit at Cisco Systems in India. He led business incubation, technology acquisition and go-to-market strategy. Nick also held senior leadership roles as Director of Product Management at Perfigo (acquired by Cisco) and Director of Global Support at Intruvert (acquired by McAfee). Both network security solutions (NAC and IPS) attained the #1 market leadership positions and evolved to become critical stakes of the $3Bn network security market. In addition, Nick spent over 7 years with Cisco Global Support and Services in San Jose and Brussels.

Nick holds a Master of Business Administration from Santa Clara University and Bachelor's in Computer Engineering from Kansas State University.